Privacy Policy

Salix Limited (NZBN 9429053674067), referred to here as “Salix”, “we” and “us”, operates this website, salixtech.co.nz. This policy explains what personal information we collect through the site, how we use it, and the rights you have under the New Zealand Privacy Act 2020.

It covers this marketing website only. Our products, including Learna (learna.co.nz) and our Storedash shop-admin app (privacy policy), are governed by their own privacy terms, because they handle different information, such as data drawn from Google Classroom. If you are a school or educator asking about student data, that is covered by Learna's own policy, not this one.

When you send an enquiry through the form on this site, we collect:

• your name and email address;
• the type of project you select; and
• anything you write in the message field.

When you sign up for Tender Radar, our government-tender digest, we collect your email address, your business name, the description of your business you write, the regions you choose and how strict you want the matching to be. We also record which tenders we have scored for you, the score, and which ones we have emailed.

As you browse, we keep a small amount of non-identifying analytics:

• the page path you visited;
• the domain of the site that referred you (not the full web address); and
• any campaign tags (UTM parameters) in the link you followed.

Our own analytics does not store your IP address, sets no cookies, and does not build a profile of you.

We also use Google Analytics to measure how the site is used. It sets first-party cookies (such as _ga) to tell a returning browser from a new one, and it collects details such as the pages you view, how you arrived, your approximate location, and your device and browser type. Google processes this under its own privacy policy. We do not use it for advertising, and you can opt out with Google’s opt-out browser add-on or by blocking cookies in your browser.

We use your enquiry to reply to you and discuss a possible project. We use the anonymous analytics, in aggregate, to understand which pages and referral sources are useful so we can improve the site. We do not sell your information, and we do not use it for advertising.

We use your Tender Radar details only to score tenders against your business and email you the ones that fit, and to see how the service is working. We email you only after you confirm your address, and every email has a link to change your settings or unsubscribe.

We rely on a small number of trusted service providers to run the site:

• Resend, which delivers enquiry-form submissions to our inbox as email, and sends Tender Radar emails;
• Supabase, which hosts the database that stores the non-identifying analytics above and Tender Radar subscriptions;
• Anthropic, whose Claude AI reads your Tender Radar business description alongside each tender to score how well it fits;
• Google, which provides Google Analytics; and
• our website hosting provider, which serves the site.

These providers process data on our instructions. Some may store data outside New Zealand; where they do, we take reasonable steps to ensure it is protected to a standard comparable to the Privacy Act 2020.

We keep enquiry correspondence for as long as we need it to respond and, if we work together, for the life of the engagement plus a reasonable period for our records. Our own analytics data is non-identifying and kept in aggregate; Google Analytics data is kept for the retention period set in our Google Analytics account. You can ask us to delete your enquiry at any time. If you unsubscribe from Tender Radar we keep a record that you did, so we do not email you again, and we delete the rest of your Tender Radar details on request.

Under the Privacy Act 2020 you may ask us for a copy of the personal information we hold about you, and ask us to correct it. Email info@salixtech.co.nz and we will respond within 20 working days. If you are not satisfied with how we have handled your information, you may complain to the Office of the Privacy Commissioner (privacy.org.nz).

We use reputable providers and reasonable technical measures to protect your information. No online service can promise perfect security, but we treat what you send us with care.

We may update this policy as the site or our practices change. The “last updated” date at the top always reflects the current version.

Salix Limited: info@salixtech.co.nz. For privacy matters, address your message to the Privacy Officer.